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FAQs

If you have any questions that we haven’t covered here, please contact us and we’ll do the best we can to answer them.

NetX Insights is being designed for selective deployment by call flow. This will allow organisations to analyse conversations relevant to specific sales, service, compliance, quality or outbound use cases rather than applying the same analysis universally.
Yes. NetX is designed, developed, operated and supported by Britannic in the UK. Customers can access Britannic’s communications specialists for platform support, implementation guidance, training and ongoing service management.