FAQs

At Britannic, we offer comprehensive support throughout the entire process, from evaluating options and selecting vendors to deployment and ongoing maintenance. Our dedicated support team is available 24/7 to ensure your communication systems run smoothly.

The return on investment (ROI) for UC varies based on factors such as improved productivity, reduced travel and infrastructure costs, and enhanced collaboration. Our team can help you analyse the potential ROI for your specific situation.

Yes, UC solutions are designed to integrate with a wide range of existing systems and applications, ensuring a seamless transition and minimal disruption to your business operations.

UC systems prioritise security, implementing various measures such as encryption, secure access controls, and regular updates to protect your data and communication channels.

To get started, simply contact us to discuss your business needs and goals. Our experts will guide you through the evaluation process, help you choose the right solution, and support you through deployment and beyond.

• Scope: UC encompasses a broader range of communication tools and services, including telephony, whereas cloud telephony specifically focuses on voice communication over the internet.
• Integration: UC integrates multiple communication channels (voice, video, messaging, etc.) into a single platform, providing a unified user experience. Cloud telephony primarily handles voice calls but can be integrated into broader UC solutions.
• Deployment: UC can be deployed on-premises, in the cloud, or as a hybrid solution. Cloud telephony is exclusively cloud-based.
• Use Cases: UC is ideal for organisations needing comprehensive communication and collaboration tools. Cloud telephony is suited for businesses looking for a flexible, cost-effective phone system with advanced features.

A Local Area Network (LAN) is a network that connects computers and other devices within a limited area, such as an office or building, allowing for the sharing of resources and data.

A LAN covers a small geographic area, like an office, while a Wide Area Network (WAN) covers a larger geographic area, connecting multiple LANs over long distances, such as between cities or countries.

 Wi-Fi is a wireless networking technology that uses radio waves to provide high-speed internet and network connections to devices without physical cables.

Wi-Fi offers flexibility, mobility, and convenience, allowing employees to connect to the network from anywhere within the coverage area, enhancing productivity and collaboration.