Capturing the Spoken Word Effectively
Improve your operational planning and forecast outcomes to continually improve and grow by unlocking the power of your voice and screen data. ComputerTel technology will enable your business to develop new strategies, with your customer’s experience totally in mind.
Using the powerful data from your calls, you’ll be able to gain insight into your business and customer’s to improve performance, meet compliance needs and discover opportunities that you hadn’t realised existed. Through word spotting, transcription or speech analytics tools.