netCONNECT in the Contact Centre
Every Call Matters! Improve efficiency and customer service with individual caller treatment. At Britannic Technologies, we believe that all customers should be treated as individuals and customer service is our highest priority. Let us increase your customer satisfaction by providing tools to greet your customers personally and speed up call resolution. netCONNECT from Britannic Technologies provides a high level of computer telephony integration (CTI) previously only available via large, expensive contact centre solutions, at a fraction of the cost.