Webcall Datasheet
Imagine a Personal Assistant that shows you around the store advising on products, answering questions face-to-face and helping you make informed buying decisions.
Now imagine transforming your call centre agents into Personal Assistants to guide customers through your website and provide individually tailored services online.
Would it make a complex customer journey easier?
Simply by embedding Britannic's Webcall widget into your website, you can offer co-browsing, document sharing, web chat and video chat - and guide each customer on their personal journey.