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Tutorial

Keypad functions - Mitel 5330 IP telephone

Tutorial

Making and ending a call - Avaya IP Office 1616 series telephone

Tutorial

What is CTI?

Tutorial

Call forwarding - Mitel 5330 IP telephone

Tutorial

Skype for Business: Send and Receive a file

Tutorial

Skype for Business: Initiate a meeting from within Lync 2013 client

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Skype for Business: Ability to send an email

Tutorial

Make a call - Avaya IP Office 96 series telephone

Tutorial

Skype for Business: Ability to share desktop

Tutorial

Putting a call on hold - Avaya IP Office 1616 series telephone

Tutorial

Forwarding calls - Avaya IP Office 1616 series telephone

Tutorial

Using the directory - Avaya IP Office 96 series telephone