Partner Webinar: Join up Website Journeys with your Contact Centre
Drive your Digital Sales and Service
With more customers choosing online channels, particularly websites, to engage with your business, contact centres need to raise their game in order to deliver a truly omnichannel, seamless customer experience.
In this webinar by Talkative (supported by Britannic), we show you how joining up your website journey with your existing contact centre environment enables you to:
Reach more customers and improve contact centre accessibility
Improve query resolution rates and agent utilisation
Increase customer satisfaction
Manage all contact centre workflows from a centralised dashboard
Improve website experience and understand your customer's online journey
Book a Talkative demo with us today!
Book a Talkative Demo
Ready to find out more? Great, why not book in a Talkative demo today with us.