Partner Webinar: Join up Website Journeys with your Contact Centre

Drive your Digital Sales and Service

With more customers choosing online channels, particularly websites, to engage with your business, contact centres need to raise their game in order to deliver a truly omnichannel, seamless customer experience.

In this webinar by Talkative (supported by Britannic), we show you how joining up your website journey with your existing contact centre environment enables you to:

• Reach more customers and improve contact centre accessibility
• Improve query resolution rates and agent utilisation
• Increase customer satisfaction
• Manage all contact centre workflows from a centralised dashboard 
• Improve website experience and understand your customer's online journey

Book a Talkative demo with us today!