Webinar Recording: Reducing Costs and Improving Customer Experience in Local Government

This public sector webinar features best practice examples, demos and case studies to demonstrate how local government organisations can reduce their costs, rapidly manage incoming digital interactions, and improve experiences.

We’ll cover off:

• - How to introduce self-service for enquiries around services like bin collection
• - An introduction to IoT and how it can help you allocate resource wisely
• - The ways digital transformation can help you to thrive in the new normal
• - Seamless journeys across all digital channels
• - Leveraging data effectively