26 January 2024 – Britannic attains the esteemed 'Summit' status in the 8x8 ‘Elevate’ channel programme, a globally recognised initiative that emphasises exceptional customer experience, unwavering dedication, sales growth, and technical expertise among its partners.
Within the 'Elevate' programme's distinguished tiers – Basecamp, Peak, Apex, and Summit – Britannic has reached the pinnacle. Collaborating closely with customers to understand their objectives and strategies, Britannic and 8x8 demonstrate the transformative power of technology in enhancing business performance, elevating both customer and employee experiences.
The partnership between Britannic and 8x8 is built upon a solid foundation, with both entities committed to providing excellent CX. They work together to deliver a comprehensive and seamless solution. This collaboration includes an integrated approach to technology, expertise in managed services, and a distinctive mix of technological innovation, business consultancy, and customer-centric support. By engaging closely with clients to understand their goals and strategies, Britannic and 8x8 effectively showcase how technology can enhance business performance and improve the experiences of customers and employees alike.
"I am immensely proud to announce our attainment of Summit Partner status with 8x8, the highest level of certification in their partner programme. This achievement is not merely a badge of honour but a testament to our unwavering commitment to excellence. As one of just 4 Summit Partners across the whole of the UK and EMEA, we stand out by offering a full spectrum of in-house services such as consultancy, solution design, implementation, technical support, account management, customer success, service desk, and managed services for both UCaaS and CCaaS, highlighting our exceptional position in the market.” - Jonathan Sharp, CEO, Britannic.
"This year, Britannic has demonstrated remarkable growth, reinforcing an enduring commitment to 8x8 and setting a benchmark as an invaluable partner. Britannic's steadfast dedication to delivering exceptional customer experiences aligns seamlessly with our core values. We eagerly anticipate collectively empowering more customers to realise the myriad benefits of cloud solutions." - Michelle Paitich, Group Vice President Channel Sales, 8x8