Optimise your Remote Workforce with Automation
Britannic Technologies is here to support your business through and after COVID-19. Discover our business communications options and digital tools offer to help optimise your remote staff, maintain a consistent CX and accelerate digital transformation.
True Business Agility
Deliver better experiences, adapt to the changing environment. Achieve more!
Rebuild, thrive and disrupt, even through the most challenging times. Our transformation pillars centre around augmenting humans and technology, empowering your customers to self-serve and enabling your business to work in a more agile way.
It’s all about connecting your world.
Business Communications and Digital Transformation Technologies
Implementing Digital as a Service (DaaS) offerings, our solutions will tackle your biggest business problems. Bring together your disparate systems and processes, but in a light touch, low code way delivering efficiencies and better ways of working you never thought possible.
The four pillars underpin our core areas.
Contact Centre Modernisation
Enhance customer service, user experience and operational efficiency with solutions that give your agents a single pane of glass. Map data to existing systems and automate routine tasks.
Business
Connectivity
Connect your organisation, people, services and systems securely. For optimised performance, availability and efficiency across WAN, SD-WAN, LAN, WiFi and Cloud architectures.
Unified
Communications
Collaboration is the key to modern productivity. Bring your teams together wherever they are, whenever they want, on any device. Unify your front and back office staff to boost customer satisfaction and employee engagement.
Digital
Transformation
Roadmap your digital journey. With our blend of strategic advice, change management and solution design, we’ll take you where you need to go. With our risk-mitigating, future-proofed approach you’re in safe hands to deliver great projects.
We’re the Solutions People.
Problem solving is what we do.
We solve business problems. Any problems. There’s more to us than just being a technology company. We understand what makes businesses tick and have some amazing plug in and go technologies that will set your business apart from the competition. Set us the challenge and see what we come up with!
We’ve Already Helped:
Deconstruct your Digital Transformation
Disruptive times lay ahead. And for those willing to advance with the changing times, there’s the chance to lead markets, be the disruptor in their industry and thrive.
Our white paper helps businesses to break down the subject of digital transformation into smaller, bitesize chunks that are easy to digest.
Insights to your Inbox
Psst. You don’t know what you don’t know. Cut through the digital noise and get insights that matter the most to your business by subscribing to our blog.
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Our latest insights
What we (and Other Businesses) Have Learnt so far from the Coronavirus Pandemic
Our white paper looks at the key aspects from a business and technology perspective, culminating in the key learnings the pandemic has taught us (and many other businesses). We look at how it’s accelerated digital shift, triggered massive changes for business processes and how we deliver customer experiences. From people working from home to automation, we cover it all.
View resource
Not all Cloud Technology is the Same
The core benefits of moving to the cloud have been known for a while now. Certainly, in recent times with office employees forced to become a remote workforce, businesses that already had their telephony, collaboration and meeting tools in the cloud found it much easier to make the overnight shift. Outlining the key mobility and business agility benefits cloud technology can offer.
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