What Does the Mitel and RingCentral Partnership Mean?

It's Your Choice!

Following the announcement from Mitel and RingCentral last week, we wanted to share an update regarding the news that RingCentral have acquired the IP rights to Mitel’s CloudLink technology and will become Mitel’s exclusive partner for UCaaS.

Britannic Technologies is a long-standing Mitel Platinum Partner, spanning over two decades, establishing an enviable position of significant expertise and added value, helping customers optimise the value derived from Mitel investments with enterprise class communications.

Whether on-premise, or within our market leading, resilient, scalable and high performing private cloud architecture, or a hybrid of the two, we are completely focused on providing best practice set up and ongoing customer success for customers who have invested in Mitel technology. Whether this is optimising performance of Unified Communications or Contact Centre to underpin modernisation of the workplace and customer experience.

As systems integrators and recognised Mitel experts we are well versed in augmenting Mitel systems with award-winning value-added technology and solutions delivery, blending offerings from Mitel and other world leaders and technology innovators, including the likes of Calabrio, Google, Microsoft, Red Box, Five9, Bizvu, or indeed our own products and services – including our own netX2 (next generation SIP platform).

Britannic Technologies are proud to provide customers with choice, whether that be vendors, deployment methods and commercial models. We are focused on working in partnership with our customers, taking the time to understand their strategic and operational requirements, advising on different options, and helping to construct an appropriate path that will work for their business.

We are excited about the prospect of Mitel undertaking significant investment in MiVB, MiCollab and MiContact Center, as a result of the funding secured through the partnership announcement with RingCentral.

As a privately run, independent solutions provider we believe in advising our customers as to the options best suited to their own individual needs, giving you the insight and freedom and flexibility to choose technologies, solutions, and technology roadmaps from our comprehensive eco-system of world leading technology providers.

Tell us about your business issues and we will work closely with you to discover how technology can help solve them and meet your business objectives. If you are a Mitel customer then we can assist you in how to modernise your solution, or augment it with other technologies, whether it’s how to embrace omnichannel, automation and AI in your contact centre and customer fulfilment, or to your telephony systems to modern UC working, supporting the ever-changing workplace, or deciding upon a private cloud, public cloud, or to stay on-premise we are here to help you choose.

It’s your choice!