The REAL Cost of Bad Customer Service

Continuing with our Contact Centre theme, we found this excellent infographic that just highlights the customer's real mindset in terms of interaction with your business and your customer service!

The REAL cost of bad customer service

Jonathan Sharp

Jonathan Sharp is a communications visionary and established technology business leader with 20 years’ proven excellence in driving business innovation and transformation. Sales & Marketing Director at Britannic Technologies, he puts enthusiasm into technology adoption, helping businesses to connect with their customers and staff in the most efficient and intuitive ways.

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