![Woman on laptop and phone](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Instant_Message_Blog_kvidc.png?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Unified Communication
The Power of Instant Messaging in the Workplace
![London Tube Station](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_-_Delivering_Transformation_in_the_Public_Sector_with_the_Digital_Outcomes_and_Specialists_Framework.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Business Process Automation
Delivering Transformation in the Public Sector with the Digital Outcomes and Specialists Framework
![Tomato ketchup](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_-_Why_Voice_Data_is_the_Secret_Sauce_to_Improving_the_Customer_Experience_.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Workplace Modernisation
Why Voice Data is the Overlooked Secret Sauce to Improving your Customer Experience (And how to use it)
![IoT within housing](https://btlnet.imgix.net/storage/uploads/blog/thumnails/blog_iot_within_housing_orgs.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Technology for Housing
The Ways IoT can Add Value, Improve Stock Management and Reduce Costs for Housing Organisations
![WhatsApp Notifications](https://btlnet.imgix.net/storage/uploads/blog/thumnails/blog_delivering_a_better_cx_with_whatsapp.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Business Process Automation
Delivering a Better Customer Experience with WhatsApp
![Transformers](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_-_The_Transformers_of_DT_.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Workplace Modernisation
The Transformers of Digital Show us why it is not Always Best to Lead
Workplace Modernisation
Positive Disruption: Engineering a Culture Ready for Change
![Mercedes AMG](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_1_-_The_Innovators_of_DT.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Workplace Modernisation
Why it’s Great to be an Innovator of Digital Transformation (but not for too long!)
![Resolving 3 Key Contact Centre Problem](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_-_Resolving_3_Key_Contact_Centre_Problems_with_our_Network_Services_2_Framework_Solutions.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Business Process Automation
Resolving 3 Key Contact Centre Problems with our Network Services 2 Framework Solutions
![Unleashing Business Growth](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_-_Unleashing_business_growth_with_your_existing_Mitel_or_Avaya_InvestmentCropped.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Business Process Automation
Unleashing Business Growth with your Existing Mitel or Avaya Investment
![Clock and coins](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_-_Time_is_Money_-_Automate_your_Critical_Business_Processes.jpeg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Business Process Automation
Time is Money: Automate your Critical Business Processes (you’ll regret it if you don’t)
![Shark](https://btlnet.imgix.net/storage/uploads/blog/thumnails/Blog_-_Youre_Gonna_Need_a_Bigger_Voicee.jpg?w=2000&h=&q=90&auto=compress&fit=fill&crop=edges,focalpoint)
Workplace Modernisation