- Vendor trained, certified engineers and account managers
- Proactive and knowledgeable account management (some account managers have been with us 16+ years!)
- Transparent and accountable service partner
Our active approach to maintenance preserves your business communications system reliability and performance on a day-to-day basis. With proactive technical support, our NOC engineers quickly reinstate business as usual should any hiccups occur.
Our telephone system maintenance and support contracts are just the start of our relationship. Understanding your business helps us to bridge the gap between business and technology know-how, enabling you to achieve your goals quicker. Whether you require a Mitel maintenance, Avaya maintenance, or 8x8 maintenance contract, we can help you gain more value from your existing (or new) investment.
You’ve got nothing to lose by trialling a new maintenance and support provider for your business communications.
We'll organise and handle your many maintenance and support contracts for you making them coterminus. Helping to keep things simple and leaving you to focus on your wider digital transformation projects and business shift.
B●CONNECTED is our cloud platform for growth, to house your entire ecosystem. It can deliver your Avaya, Mitel or 8x8 systems from the cloud and overlay (any) legacy infrastructure that you want to modernise.
We’re enablers, which means we pair businesses like yours with solutions that help to achieve goals and remedy pain points. We always work to provide our customers with more value. Which is why we’re always innovating and expanding our digital offerings.
Our relationship with our client Certsure started when we took over their Mitel maintenance. Since then, we’ve gone on to help modernise their contact centre further to drastically improve the customer experience for their members.
Our solutions are end-to-end, they can provide a unique and consistent experience throughout the journey. But most importantly we take the strain and risk out of your transformation.
With a legacy telephony system cumbersome to use, costly to maintain and difficult to manage learn London-based accountancy firm HW Fisher & Company moved to more efficient ways of working.
Including a new scalable and future-proof telephony system and A-class Mitel maintenance & support from Britannic.
Openwork wanted an MSP to deliver the initial support of its premise based telephone, call recording and logging systems. They wanted a more resilient, hosted managed service to implement as a long-term solution.
Discover how we migrated their stand-alone premise based systems to a resilient private cloud model and provided them with an end-to-end managed service solution.
Start to process of switching managed service provider for your business communications now. Submit the form below and our team will be in touch to arrange a suitable time to talk.