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Communications and Telephony System Maintenance & Support

Our maintenance packages are much more than simply keeping your telephony and communications systems running, it's a strategy of continual improvement, phasing out legacy for more convenient, reliable and secure solutions and boosting operational efficiencies, there's a reason many companies turn to Britannic.

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Reliable Business Communications for the Mid-Market

Is your current Managed Service Provider (MSP) just not up to scratch?

Our active approach to maintenance preserves your business communications system reliability and performance on a day-to-day basis. With proactive technical support, our NOC engineers quickly reinstate business as usual should any hiccups occur.

Our telecoms system maintenance and support contracts are just the start of our relationship. Understanding your business helps us to bridge the gap between business and technology know-how, enabling you to achieve your goals quicker. Whether you require a Mitel maintenance, Avaya maintenance, or 8x8 maintenance contract, we can help you gain more value from your existing (or new) investment.

You’ve got nothing to lose by trialling a new maintenance and support provider for your business communications.

Why Work with Britannic?

Collaborate

We are stronger together, working as one, and communicate clearly, openly and timely, to provide support, constructive feedback and embrace diversity, to deliver exceptional outcomes.

Innovate

We embrace change, challenge the status quo, apply critical and design thinking to come up with new ideas and solutions that create new value for our clients, our company and our community.

Trust

We build trust through integrity, accountability, fairness and acting ethically. We deliver upon the promises we make.

Partner

To find the right solutions and add value we listen to & understand our customers and partners and interested stakeholders, build strong strategic relationships based on mutual trust and respect.

Excel

We are a professional team that never stops learning, strives to be the best in everything that we do, and delivers excellent, fit-for-purpose solutions that add maximum value to our customers and partners.

Trailfinders - Partnering with Britannic

As a leader in bespoke global travel, Trailfinders is committed to delivering exceptional service and value to its customers. To support its continued growth and maintain its competitive edge, Trailfinders has relied on a long-standing partnership with Britannic. This case study explores how their collaborative approach to digital transformation, underpinned by strategic insight and innovative technology, has enhanced operational efficiency, improved customer experience, and reinforced Trailfinders’ position as a market leader.

View case study View all case studies
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Let's Review Your Maintenance Contract Together

Start to process of switching managed service provider for your business communications now. Submit the form below and our team will be in touch to arrange a suitable time to talk.

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