The new UC environment allows HW Fisher & Company to continue to deliver excellent accounting services in line with client expectations - a strength that, combined with its entrepreneurialism and practice specialisms, puts the firm within the top 25 ranked UK chartered accountancy firms.
“The solution has proved to be a success with positive feedback from staff, who creatively use the collaboration tools to maximise their functionalities”, reports Tony Blonk. “It has prompted innovation amongst teams and it is refreshing to hear staff advising each other on usage, and pushing my team to do more of this. As a result, we have improved communications amongst employees and clients, increasing efficiency and productivity.
Clients have even commented on the new methods and the general improvement in client service, which goes to show that our new solution and approach put us on a par with the kinds of applications our clients like to use”, he concludes.