Surrey, 27th June 2023 - Britannic is proud to announce that it has been awarded 'Apex' status in the 8x8 Elevate Partner Programme, a leading global channel initiative that has recently been enhanced to prioritise exceptional customer experience and technical expertise among 8x8 partners.
The 8x8 Elevate Partner Programme consists of four tiers – Basecamp, Peak, Apex, and Summit – that recognise and reward partners for their dedication and sales growth.
Jonathan Sharp, CEO of Britannic, expressed his delight, stating, "In just over two years of establishing our strategic partnership with 8x8, we are thrilled to have achieved the prestigious 'Apex' award in the 8x8 Elevate Partner Programme. This places us among a very select group of global partners at this level.
Our team has worked diligently investing in 8x8 to ensure that our engineering and sales staff are certified to the highest standards. As a result, we have secured numerous new contracts across the UK, serving both public and private sectors, as well as significant global contracts for cloud-based unified communications and contact centre solutions. These contracts span a range of industries, including housing, education, professional services, finance, and healthcare."
The relationship between Britannic and 8x8 is built on a strong foundation and mutual alignment towards delivering outstanding customer experiences. Together, they offer a seamless, comprehensive solution, with the 8x8 and Britannic relationship providing an all-in-one technology solution, expertise, managed services, and a unique blend of technology, business consultancy, and customer-focused support. By closely collaborating with customers to understand their objectives and strategies, Britannic and 8x8 demonstrate how technology can drive business performance improvements and enhance customer and employee experiences.
With its single-vendor, integrated cloud contact centre and unified communications platform, global reach, integrations with Microsoft Teams, AI and Interaction Automation capabilities, analytics capabilities, and a comprehensive CPaaS (Communication Platform as a Service) platform and open architecture, 8x8 and Britannic offer endless opportunities. Britannic remains committed to investing in the partnership and driving further success with 8x8, with the ultimate goal of reaching the pinnacle of the 8x8 Elevate Partner Programme – the Summit. Watch this space!
Lisa Del Real, Channel Chief at 8x8 Inc, said, "Britannic has shown impressive growth this year and demonstrated unwavering commitment to 8x8, truly setting the bar high as a valuable partner. Britannic's steadfast focus on delivering exceptional customer experiences aligns perfectly with our values, and we look forward to helping more customers realise the benefits of cloud solutions together."