Britannic Technologies has been named Mitel Innovation Leader Of The Year 2026, receiving the prestigious award at the recent Mitel Executive Summit.

The award recognises Britannic's continued commitment to innovation and the development of Sovaris, its sovereign communications platform designed to help organisations achieve greater control, security and resilience across their communications environments.

The recognition reflects the company's long-standing focus on innovation, investment in new technologies and dedication to delivering meaningful outcomes for customers. It also highlights the success of Britannic's Innovation Hub, established five years ago to accelerate the development of solutions that help organisations modernise communications services more quickly and effectively.

Recognition For A Culture Of Innovation

The award is a reflection of the collective efforts of the entire Britannic team, whose expertise, creativity and commitment continue to drive innovation across the business.

Over the past five years, Britannic's Innovation Hub has played a pivotal role in developing new technologies and capabilities that bridge the gap between legacy communications environments and emerging innovations. This approach has enabled customers to adopt new functionality and realise business value in days and weeks rather than months and years.

Britannic's philosophy has always been to challenge conventional thinking, explore new possibilities and help customers solve complex communications challenges through practical innovation.

Sovaris Delivers Sovereign Communications For Modern Organisations

At the heart of the award-winning innovation is Sovaris, Britannic's sovereign communications platform developed in partnership with Mitel.

Designed to provide organisations with greater control over communications, infrastructure and data, Sovaris combines:

  • Secure, resilient UK private cloud hosting
  • Britannic's NetX SIP platform and orchestration layer
  • UK-based security, networking, integration and managed services
  • 99.999% uptime service level agreements supported by proactive managed services

The platform is further enhanced by Mitel's Unified Communications, Customer Experience, Workforce Experience and Workflow Studio capabilities, alongside a range of Britannic-developed innovations including:

Together, these capabilities provide organisations with a secure, flexible and highly resilient communications environment that supports modernisation without compromising governance, compliance or operational control.

Supporting Choice And Flexibility

Sovaris has been developed to support organisations modernising existing Mitel environments, as well as those seeking greater sovereignty over their communications services and data.

Importantly, the platform complements Britannic's broader communications portfolio, which spans on-premise, private cloud and hybrid deployment models. This allows organisations to select the approach that best aligns with their operational, security and regulatory requirements while still benefiting from innovation, automation and AI-enabled capabilities.

Meeting The Growing Demand For Communications Sovereignty

Organisations are facing increasing pressure to maintain control over their communications environments. Security concerns, evolving compliance requirements and greater scrutiny of technology supply chains are driving many organisations to reassess how communications services are delivered and governed.

As a result, communications sovereignty is becoming an increasingly important strategic consideration. Organisations want confidence not only in where their services are hosted, but also in how they are managed, secured and controlled.

Sovaris has been designed to help organisations address these challenges by combining modern communications capabilities with the governance, resilience and operational control required in today's business environment.

Celebrating More Than 24 Years Of Partnership

Britannic's partnership with Mitel spans more than 24 years and is built on shared values of innovation, resilience and customer success.

By combining Mitel's communications platform with Britannic's UK-developed NetX control layer, private cloud infrastructure and managed services expertise, Sovaris enables organisations to modernise communications services while maintaining security, compliance and operational flexibility.

The Innovation Leader Of The Year 2026 award reflects the strength of this partnership and demonstrates the value of combining industry-leading technology with deep communications expertise.

Looking Ahead

For Britannic Technologies, the award represents more than recognition for a single platform. It reinforces the company's commitment to innovation, continuous improvement and helping organisations navigate an increasingly complex communications landscape.

As customer requirements continue to evolve, Britannic remains focused on developing solutions that deliver greater control, flexibility and business value, while acting as a trusted partner to organisations seeking to modernise communications with confidence.

The company would like to thank Mitel for the recognition and extend its appreciation to every member of the Britannic team whose innovation, dedication and expertise made this achievement possible.

About Britannic

Britannic Technologies is a leading systems integrator and technology innovator, trusted by world-class brands and global technology companies. Leveraging over 40 years of technical and commercial expertise, we design, develop and deliver innovative business communications, AI work process automation solutions and networking to businesses and organisations throughout the UK.

Connecting people, processes and data so you can communicate and collaborate more effectively, increasing productivity and efficiencies. By using AI analytics and automated workflows, we power transformation through insights and business intelligence. Simplifying the complexities of technology and ensuring it delivers measurable value to transform your business for today and tomorrow.