NetX - SIP trunking, Redefined.

• Fully user-configurable dashboards and widgets
• Role-based access so you stay in control
• Easy-to-use, call routing and flow design
• Flexible Business Continuity routing down to individual numbers
• Secure call preservation and number preservation
• Automatic toll fraud controls including blacklists, whitelists, alerts, blocking thresholds
• Secure encryption and vulnerability-tested platform
• Scheduled reporting and analytics
• Visual status of calls, routes, and service performance

• Secure Call Branding - Protects your business from spoofing with network-level validation
• NetTranslate - Real-time live language translation for 100+ spoken and written languages
• Smart Routing - Dynamically routes calls using data, metadata, or CRM information, helping connect customers to the right team first time
• PCI-Compliant Payments (NetPCI) - Securely take payments by phone while reducing compliance costs
• High-Definition Voice - G.722 codec for crystal-clear conversations
• Toll Fraud Prevention - Automatic fraud controls to detect and block suspicious activity
• Flexible Business Continuity - BCP routing and number preservation at no additional charge
• Modern, containerised architecture - Built with Kubernetes and Docker for resilience, live updates, and scalability

• Your SIP traffic connects via Britannic’s secure, Tier 1 carrier network
• All calls are encrypted
• Routing is fully controlled by you via the web portal
• Integrates seamlessly with Microsoft Teams, Zoom, Mitel, Avaya, Cisco, Google, Dynamics, and more
• Built-in Business Continuity to automatically reroute calls in the event of disruption
• Advanced reporting, call analytics, and fraud monitoring

• Microsoft Teams
• Zoom
• Mitel
• Avaya
• Cisco
• Google
• Dynamics Contact Centre
• …and more

Whether you use a traditional PBX, a contact centre, or cloud UC platforms, NetX fits around your existing environment to protect your investment.

• Full ownership and control of your voice environment
• Protect your brand and customer trust
• Lower costs through self-serve, flexible configuration
• Resilience with 100% uptime architecture and 99.999% SLA and SLGs
• Operational agility to adapt at speed
• Robust fraud controls to prevent costly attacks
• Consistent High-Definition voice quality
• Scalability for future growth

We offer secure, carrier-grade interconnects and support full SBC integration. Whether you're using a hosted PBX or on-premise equipment, NetX can be securely connected.

Yes. NetX is used by a wide range of organisations — from SMEs needing a reliable SIP service to large enterprises managing thousands of concurrent calls. The platform is scalable, secure, and tailored to your operational needs.

Yes. NetX includes a multi-tenant portal for resellers and managed service providers, enabling provisioning, monitoring, and support across multiple end customers from a single interface.

NetX enables rapid, on-demand scaling — perfect for periods of high call volume. For example, during university Clearing, trunks and channels can be added instantly, with live reporting to monitor activity. However this is NOT an instant feature.

Customers don't have direct access, and would have to jointly discuss with Britannic to manage these busy periods.

Yes with additional Admin training. Within the NetX Portal, you can configure traffic thresholds, usage alerts, and even hard limits to stay in control of spend and usage.

NetX offers flexible pricing models, including per-channel and per-minute options. You can choose the model that aligns best with your usage patterns and cost predictability.

Porting is simple. We'll guide you through the submission of a Letter of Authority (LOA) and coordinate the transfer with your current provider. You’ll receive updates throughout the process and minimal service disruption.

It depends on your configuration. An SBC (Session Border Controller) is recommended for added security and control, especially for on-premise deployments — but we also support cloud-based setups without SBCs.

Yes. We specialise in helping businesses move away from ISDN or legacy SIP platforms. The NetX team manages the transition process to ensure minimal downtime and smooth cutover.

Yes. NetX is compatible with a wide range of IP PBX systems, contact centre platforms, and SIP-based hosted solutions. Our engineers will verify compatibility during onboarding.

Access control is available through IP whitelisting, geofencing, and firewall rules — helping you control who and what can connect to your SIP services. Customers can restrict inbound/outbound Calls. Network teams can restrict by firewall rules.

NetX includes real-time monitoring and configurable alerting to detect anomalies like toll fraud or unusual call volumes. Automatic blocks and thresholds can be set to prevent excessive usage.

Absolutely — SIP is the proven replacement for ISDN/PSTN, and NetX supports your business every step of the way.

Read Our ISDN/PSTN Switch-Off Here

Yes. NetX is hosted in the UK and fully compliant with GDPR and Ofcom regulations. Customer data is handled securely and transparently.

Yes. NetX supports industry-standard encryption, including TLS for signalling and SRTP for media, helping protect your voice traffic from interception and fraud.

Yes. NetX supports direct routing into Microsoft Teams, Zoom Phone, and other unified communication platforms. Our team can help design and deploy seamless integrations based on your needs.

You can port all your numbers into NetX, with number service preservation in case of failures.

Yes — through the advanced NetX web portal, with full role-based access and powerful self-service tools.

All calls are fully encrypted, with vulnerability scanning, pen testing, and automatic toll fraud controls.