Interactive Voice Response (IVRs)
Unique Hosted Voice Solutions
Delivered by a Telephony Expert of 30+ Years!
Our internet phone solutions are completely flexible and scalable. They can be hosted voice solutions through the cloud, on-premise or in a private cloud environment as your needs dictate. The solutions we provide can be standalone or be complemented by services like Mitel MiCollab or Avaya Spaces.
Seamlessly Delivered & Expertly Maintained Voice Solutions
Design.
Implement.
Maintain.
Add Continual Value.
We’ll design, implement, maintain and continually add value to your business voice services and help you to digitally transform your communications.
Our technical teams are highly accredited for 8x8, Mitel and Avaya. Working proactively to keep your VoIP and cloud telephony systems and network in tip-top shape.
VoIP Office Phone Systems and Cloud Telephony from Avaya, Mitel & 8x8
Avaya Services
Today’s agile businesses demand flexible fast results. We’ll deliver your solution in the cloud or on premise. We’ll, manage your platform with Avaya-certified engineers and offer expert system support to keep your business connected.
Mitel Services
We deliver, manage and support your Mitel platform on premise or in the cloud, with a cross-functional team built around you. with Mitel-certified technical skills, award-winning system integration and an ecosystem of fantastic products and services.
8x8 Services
Discover 8x8, Gartner UCaaS Magic Quadrant Leader for 9 years in a row. We’ll deliver and manage your solution so that you can just enjoy the benefits. Enjoy the added value we bring as a partner, bringing you end to end support.
Ready for the IP Switch?
Why do I need to switch to VoIP?
VoIP stands for Voice over Internet Protocol (can also be referred to at IP telephony). It’s a group of technologies that enable the delivery of voice communications over the internet.
An alternative to traditional telephony (like PSTN or ISDN), a VoIP office phone system enables your business to future proof, save costs and scale at ease.
What is the PSTN and ISDN switch off?
BT Openreach has announced that the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will be switched in 2025. Meaning businesses need to think about moving to SIP and using VoIP or other cloud hosted voice solutions (if they haven’t done so already).
On-premise vs cloud telephony
Deciding whether you have your telephony in the cloud or on-premise is a tricky subject for many. Here’s the core advantages of each.
Advantages of cloud telephony:
- Flexibility & scalability
- No heavy installation costs
- Quick and easy call management
Advantages of on-premise telephony:
- More control within your company
- Stable voice quality
- Cheap to setup
Our VoIP Office Phone System & Cloud Telephony Capabilities
Everything needed to maximise your business communications performance.
SIP trunking
Next generation SIP portal (NETX2)
Private Brand Exchange (PBX)
Great Bandwidth
Softphones
Microsoft Teams integration capabilities (NETX2Teams)
Computer Telephony Integration (CTI)
What Are You Waiting For?
Keen to get your project underway? We understand, request an advisory chat with one of our experts.
Request Advisory Chat
A Flexible SIP Management Portal
SIP trunks cost-effectively support the complex requirements of your unified communications environment.
Our added-value SIP portal, NETX2 empowers our customers with self-service. Take control of your calls and call environment with fully customisable dashboards, analytics, call flows for routing and much more. Read more about how NETX2 will enhance your voice strategy.
Explore More Solutions
Computer Telephony Integration (CTI)
We’ve developed our own CTI middleware, netCONNECT, which integrates with over 60 phone systems. Place information, intelligence and fast communication at your end-users’ fingertips.
Phone System Maintenance
Strike up a partnership you can count on. Our support and maintenance ensures your phone system stays in tip-top condition. With a proactive team of highly accredited experts.
See Maintenance Services
PCI DSS Compliance
Secure your card payments made over the phone with our range of PCI complaint call and screen recording applications and transcription services. Simplify PCI compliance for your business and take away the headache.
PCI Compliance Options
Request an Advisory Chat
A member of the team would be happy to discuss your VoIP or cloud telephony strategy. Submit the form below to request a no strings attached advisory chat.
