Our latest insights
Make Maintenance Great Again: How to Add Value to Your Existing Mitel or Avaya Investment
You might think Avaya and Mitel maintenance contracts are boring, but they are actually pretty crucial in enabling you to transform your business. Once you implement a new solution, the work doesn’t just stop there, if anything it increases. There are constant upgrades to be considered, integrations to complete with other new solutions and the next stages of short-term transformation roadmapping to be done.
Resolving 3 Key Contact Centre Problems with our Network Services 2 Framework Solutions
We’re delighted to announce that Britannic has been awarded a place on the Network Services 2 framework for lot 13: contact centre services. We’ve been delivering transformational change in contact centres for decades, so it’s safe to say we know a thing or two about implementing solutions from the likes of Mitel, Avaya and Enghouse to name a few partners.