Disrupt the Housing Sector.

Housing 2019 is the Chartered Institute of Housing’s annual event and Europe’s largest housing festival. This year Britannic are there to show you how you can disrupt with digital transformation.

The event examines the biggest challenges facing the sector, featuring:

  • Keynote speakers
  • Panels from government officials and leaders in the housing sector
  • Networking opportunities

Covering key themes for 2019 including; Brexit, homelessness and housing the ageing population. But digital transformation is the key recurring theme you can’t ignore. The way we see it, technology can either leave you disrupted or make you the disruptor.

Head over to stand P4 to learn how technologies like AI, Robotic Process Automation (RPA) and Smart Inboxes are changing the way housing associations and local authorities are operating and enabling them to capitalise on their investment.

Register as a delegate now.

Jonathan Sharp Presents:

How Digital Transformation Reduces Costs, Improves Customer Experience & Grows Value

25th June 2019 | 12:55 - 13:40 | Insight Theatre

With digital transformation happening all around, it’s never been more important to ensure that your customer experience is seamless, throughout the customer journey.

Learn how your business can unlock the power of Conversational Artificial Intelligence (AI), Robotic Process Automation (RPA) and ‘Smart Inboxes’. With these technologies you’re able to create unified experiences across all the communication channels your business uses to talk to your customers. Whether that’s voice, email, or social media. 

Book your place

Speaking Slot Key Takeaways

Reduce your costs whilst unifying and improving the experience of your customers. Jonathan will talk you through how these technologies help housing associations and local authorities grow value and disrupt!

Seamlessly integrate your communications with your HMS

Leverage your customer analytics to improve experience

Reduce the cost to serve while improving the experience

Technology that bolsters the customer & agent experience

Implement employee collaboration across the business

How we ensure successful delivery through change management


Britannic's experts will get to grips with your key challenges and guide you round our leading technology solutions.