Your Added Value Technology Partner for Education
We’ve got the solutions and experience to match, to help education modernise and consolidate without the costly price tag.
Student
Engagement
Connect with students on the channels they prefer to use. From enquiry management to effective student communications.
Modernise Existing Solutions
There’s no need to rip something out and start over. We can help modernise solutions you already have in place.
Off-the-Shelf
Solutions
Our solutions can be tailored to your requirements whatever. But the beauty of them is that they are ready to go off-the-shelf too.
Automate Key
Processes
Forget painful manual processes associated with Clearing and other tasks. We help automate and make life easier.
Break out of
Silos
Digital convergence is a priority. Connect your disjointed technologies to unify processes and communications.
Affordability and
Flexibility
Real value for money. Our solutions for education consider spending challenges, being based on consumption.
The First Steps to University Automation
Discover how Queen Mary University of London Tackled University Clearing During Lockdown and Broadened their Student Communications Capabilities.
Queen Mary were able to route, respond and automate student (or parent/supplier) enquiries from any digital channel. Pulling together key student communications channels like social media, WhatsApp, webchat, SMS, chatbot and voice calls into one dashboard view.
Providing them with the perfect solution to tackle enquiry management and student engagement during Clearing.
Watch now
Microsoft Teams Voice Integration
For education, Microsoft Teams has become an integral part of communication and collaboration. We know this, but have you thought about how you could improve the quality of voice via Microsoft Teams by integrating with your existing telephony?
Combine rich collaboration and call experiences. Learn more about our integrations.
Improved Student Communications for Russell Group University
Digital transformation is key at the University. Britannic Technologies upgraded our Mitel MiContact Centre to integrate with our CRM solution and augmented it with software to automate, prioritise and pre-qualify digital interactions. This enabled us to handle enquiries more efficiently and provided the capability to capture and interrogate data.
Talk to our Experts
We’d love to start discussing your plans today. Whether you want to improve student engagement, start implementing automation or talk about your university Clearing strategy for next year. Let’s share some ideas.
