Discovering the Transformative Power of AI, Automation and Analytics

Surrey, 20 Oct 2023 - Today Britannic, consultative systems integrator announced the full line up for its renowned 20th Annual Convergence Summit which is being held this year at the iconic Lord’s Cricket Ground on the 2nd November. Re-enforcing Britannic’s leading position in the industry with testament to the success and longevity of its legendary event.

For the last two decades Britannic has led the way in the industry with its leading Summit with visionary thinking, sharing the art of the possible and demonstrating real practical applications of technology. Attracting over 200 technology and business leaders educating, informing, and inspiring attendees to discuss the latest industry developments, insights and showcase business transformation solutions.

Join us to celebrate our 20th year milestone this year where the theme will be ‘The Transformative Power of AI, Automation and Analytics’ diving deep to reveal how these disruptive technologies have and will change the face of business forever. Exploring the technologies, the reasons behind these changes, the benefits they deliver and how to use insights by taking a 360-degree view of customer interactions to identify trends, make informed decisions and make improvements. Learn how to use automation to streamline repetitive tasks to improve your communications, processes, customer experience and grow your business.

The event is open to all customers and qualifying guests, with a packed agenda for the day filled with speakers from Best Practice AI and Britannic’s world class partners including Five 9, 8x8, Zoom, Mitel, Calabrio and Uniphore. Plus, a technology exhibition with demonstrations, breakout sessions and personal tailored advice with tangible take-aways.

Jonathan Sharp comments, “We are thrilled to be holding our 20th Annual Convergence Summit in a couple of weeks, this proves that the format of the well-orchestrated event really stands the test of the time. Each year, we choose topics that really resonate with the audience, and customers have told us they look forward to networking amongst peers, gathering and sharing ideas and listening to our visionary speakers.

Our 20th Annual Summit is something to be marked. We have inevitably seen changes in the industry and technology throughout those years and now we have moved into the biggest change of all with the AI revolution. We look forward to sharing insights, visions and innovations with our customers and partners on the 2nd November that will help solidify ideas and add value.

Register for the Convergence Summit now!