Now We're Talking.
There is a common challenge
Your users typically need to leave your web page and interrupt their browsing session to contact a customer service representative. They need to log into their e-mail accounts, switch to mobile or landline phone or, worse still, download plugins to enable web chat and video.
We have the solution.
Based on WebRTC technology, Webcall has been designed with your users’ needs in mind; enabling free real-time communications through live chat, web calling, video, co-browsing and document sharing features directly within your website or app.
Better still, it integrates with your contact centre system for easy tenant handling through your customer service hub.
Does it sound like it could help you deliver better customer service? Watch our short introduction video to find out more.