Disrupt the status quo in order to grow

Whether you want to disrupt your industry and unleash business growth or just maintain a smooth business operation, our maintenance contracts are key for bridging the gap between business and technology know-how.

Our active approach to maintenance preserves your system reliability and performance on a day-to-day basis. With proactive technical support our engineers quickly reinstate business as usual should any hiccups occur.

Gain more value from your existing Mitel or Avaya investment. Switch your maintenance contract to Britannic. What have you got to lose? (Nothing).

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Strike up a partnership you can count on

Consolidate your suppliers

We'll sort out your many contracts for you making them coterminus, keeping things simple and leaving you to focus on your wider digital transformation projects and business change.

Extend your legacy systems

B●CONNECTED is our framework for digital transformation, to house your entire ecosystem. It can deliver your Avaya and Mitel systems from the cloud and overlay legacy infrastructure.

Bridge the gap

We’re enablers, which means we pair businesses like yours with solutions that help them to achieve their goals and remedy pain points. We always work to provide our customers with more value.

Try us for maintenance

Many of our customers start their relationship with us through maintenance

BAE Systems

Appointing Britannic as our maintainers has been a really positive experience. We get personalised service, quick turnaround, continuity of engineers and an easy way to log our tickets through the customer portal, CZONE. They are proactive, helpful and highly experienced. Everything we could want from a maintainer but weren’t getting before.

We’re fanatical about support too


  • Vendor trained and certified engineers and account managers
  • Proactive and knowledgeable account management
  • Transparent and accountable service partner


  • ISO27001, ISO22301 and ISO9001 certification
  • PRINCE2 methodology for predictable project delivery
  • Close working between you, Britannic and vendors


  • Flexible support cover to match your service needs
  • Scalable technology services as your business grows
  • Strategic advice and early review of tech innovations for you

Switch your maintenance contract today

Contact us to book your free maintenance review and get to know Britannic.